Dispute resolution through Real Estate Institutes

This document relates to Real Estate Agents who are members of a professional body such as the Real Estate Institute of Australia Background The first step in issue resolution is mediation, mediation allows you to collect all evidence and information to support your case, it should be noted however that resolutions may not be enforceable by an institute or mediator, however it can provide background for an enforceable case in the future. All correspondence must be recorded and logged, the purpose of Tenancy Toolbox is Read More +

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Tenancy Editor 17 May 2018
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Attributes of a good Property Manager or Agent

Things to look for in a good property manager\agent. 1 Exceptional Communicator One of the key attributes of a good property manager is their ability to communicate with all parties with impeccable communication skills. Both landlords and tenants need to be assured that they can contact the property manager when they need to. If the Property Manager or Agent is poor at answering the phone, responding to emails or text messages or returning messages then this is considered a poor property manager or agent. 2 Read More +

Tenancy Editor 17 May 2018
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